Last Updated 18 January, 2023
Welcome to KGarira.com, an online ticketing platform committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using KGarira.com, you consent to the practices described in this Privacy Policy.
What information do we collect?
Information We Collect:
- Personal Information: We may collect personal information, such as your name, email address, address, contact number, credit card information, and billing information, when ordering or registering on our site, purchase tickets, or interact with our platform. You may, however, visit our site anonymously.
- Event Preferences: To enhance your experience, we may collect information about your event preferences, interests, and attendance history.
- Communication Data: We may collect data related to your communication with us, including emails, messages, and customer support inquiries.
- Device Information: When you access KGarira.com, we may automatically collect information about your device, such as IP address, browser type, operating system, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences on our platform. You can manage your cookie preferences through your browser settings.
What do we use your information for?
How We Use Your Information:
- Provide Services: We use your personal information to process transactions, issue tickets, and provide customer support. To personalize your experience (your information helps us to better respond to your individual needs), To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- Personalization: Your information helps us personalize your experience (your information helps us to better respond to your individual needs), recommend events, and send you relevant content. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- Communication: We may use your contact details to send you event-related updates, promotional materials, and important information.
- Analytics: We analyze user behavior and preferences to improve our services, enhance user experience, and optimize our platform.
- Legal Compliance: We may use and disclose your information as required by law, court order, or government authority.
Sharing Your Information:
- Event Organizers: We share necessary information with event organizers to facilitate ticket purchases and event attendance.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services.
- Legal Requirements: We may disclose information to comply with legal obligations, protect our rights, or respond to legal requests.
Your Choices:
- Your Consent: By using our site, you consent to our online privacy policy.
- Account Settings: You can access and update your account information through your KGarira.com account settings.
- Marketing Communications: You can opt-out of receiving marketing emails by using the unsubscribe link provided in the emails.
- Cookies: You can manage cookie preferences through your browser settings.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to make it easy for you to use repeatedly.
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. We cannot guarantee the security of your information.
Children's Privacy:
KGarira.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us.
Online Privacy Policy
This online privacy policy applies only to information collected through our website and not to information collected offline.
Changes to our Privacy Policy
Changes to Privacy Policy:
We may update this Privacy Policy from time to time. The updated version will be posted on our platform with the effective date.
Contact Us:
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us.
By using KGarira.com's services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with our practices, please refrain from using our platform.